Cookie Policy
Last Updated: 5 February 2026
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
This Cookie Policy explains how Wallace Heron uses cookies and similar tracking technologies on our website.
Types of Cookies We Use
1. Essential Cookies (Required)
These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually only set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
| Cookie Name | Purpose | Duration |
|---|---|---|
| wc_cart_hash | Shopping cart functionality | Session |
| wc_session | WooCommerce session ID | 2 days |
| __stripe_mid | Stripe fraud prevention | 1 year |
2. Performance Cookies (Optional)
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.
Note: We currently do not use analytics cookies, but may add them in the future with appropriate consent mechanisms.
3. Functionality Cookies (Optional)
These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing a more personalized experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| chatbot_session | Remember chatbot conversation state | Session |
Third-Party Cookies
We use services from third parties that may set their own cookies:
- Stripe: Payment processing and fraud prevention. See Stripe's Cookie Policy
- OpenAI: AI chatbot functionality. See OpenAI's Privacy Policy
How to Manage Cookies
You can control and manage cookies in several ways:
Browser Settings
Most browsers allow you to refuse or accept cookies. The method for doing so varies from browser to browser. Please consult your browser's help documentation:
⚠️ Important Note:
If you disable essential cookies, some features of our website will not function properly. For example, your shopping cart may not work, and you will not be able to complete purchases.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The "Last Updated" date at the top of this page indicates when the policy was last revised.
More Information
For more information about how we handle your personal data, please see our Privacy Policy.
If you have questions about our use of cookies, please contact us:
Email: sales@wallaceheron.co.nz
Phone: +64 (0)9 238 3281
Click to reset your cookie preferences and see the consent banner again.